House Of Quality Roof Represent

The house of quality s distinctive roof matrix helps engineers specify the various engineering features that have to be improved.

House of quality roof represent. For marketing executives it represents the customer s voice. The roof of the house. Quality function deployment qfd is a method developed in japan beginning in 1966 to help transform the voice of the customer into engineering characteristics for a product. House of quality refers to a well known process for product development that is inspired by customer desires for product or process development and anchored by the capabilities and resources of the organization seeking to meet those desires.

The house of quality or quality function deployment is a useful tool that six sigma black belt practitioners use during the define phase of the dmaic cycle of six sigma projects the topic can be briefly discussed in green belt training or sometimes on online free six sigma courses however the house of quality is one of the more advanced lean techniques. House of quality diagrams use a design that resembles the outline of a house and can be created using technical and competitive benchmarking data. It is a process of listening. Yoji akao the original developer described qfd as a method to transform qualitative user demands into quantitative parameters to deploy the functions forming quality and to deploy methods for achieving the design.

It starts with the voice of the customer. The house of quality is a voice of customer analysis tool and a key component of the quality functional deployment technique.